Campaign Management (CRM)

Job Description Key Responsibilities Prepare and update periodic CRM & Loyalty MIS (campaign tracker update, CRM KPI update, points issuance/redemption) Handle billing & reconciliation activities using SAP (points reconciliation, partner invoices, vendor billing files, exception checks) Support urgent data crunching for brands and leadership (performance cuts, ad-hoc views using existing BI tool) Build and maintain basic Power BI / Excel dashboards for internal use Coordinate with Finance, IT, …