FAB Support Specialist

This role is responsible for providing comprehensive FAB support, system maintenance, within a manufacturing and technical environment, ensuring the smooth operation of critical systems and equipment. FAB Support: • Provide first-line support by triaging and resolving service tickets. • Set up and maintain backups for tool computers. • Setup & Configure new Operator Computer Station in FAB. • Install, troubleshoot printers. Software Management & Installation: • Manage and track software renewals (3rd party license software). • Install various software programs on user laptops as required. System Maintenance & Troubleshooting: • Diagnose and resolve issues related to Tool data loading and system connectivity. • Troubleshoot and restore functionality for monitors / Alarms. • Configure and maintain Virtual Machines as needed. Operational Collaboration: • Attend morning FAB Operations meetings to identify and address potential issues & operational impacts. • Provide off-hours support on a rotational basis, ensuring critical systems and services are maintained outside of standard business hours & provide help to troubleshoot issues as required. • Proficiency in troubleshooting and resolving hardware and software issues. • Experience with printer installation, configuration, and maintenance. • Experience with Windows networking, windows domain, DNS settings, Active directory, Linux systems etc. • Strong problem-solving and analytical skills. • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Excellent communication and interpersonal skills for interacting with users and FAB teams. Nice to Have Skills • Configure Jenkins for MES and .NET applications build. • Create workspace for Java / Tomcat server environment. • Familiarity with various operating systems (e.g., Windows, Linux). • Programming experience, particularly with Java, JSP, Servlet, JavaScript and Bash / Linux scripting. • SPC Chart creation (Big Plus)