IN_Senior Manager _Servicenow _ Managed Service_ Advisory_ Mumbai

Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Senior Manager Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities :     Solution Architect or Lead Developer   level   experience of having led multiple complex GRC technology implementations and having a commercial view of the use of technology solving clients’ business problems.    Knowledge of   ServiceNow platform Administration, Development and Customization   is a must have   Having managed multiple client deliveries, offering technical SME inputs on implementations including   eGRC ,   Integrated Risk, Policy and Compliance, Internal Audit, Business Continuity Management and   Third Party   Risk Management   Hands-on knowledge of additional ServiceNow platform components such as   CMDB, ITAM, SecOps and APIs   will be a preference.   Proven experience in controls transformation   programmes   with GRC functional and technical knowledge, having experience of leading project deliveries and assurance services, including   customisations   through integrations with the use of APIs where possible   Offering an expert view of the in-market GRC technology solutions while helping clients in their business case for technology improvements, tool selection and implementation   maintaining   high standard delivery and documentations   leveraging   PwC good practices where possible   Knowledge and understanding of the key risks and controls around the Business Processes and IT within the enterprise landscape including and not limited to SAP, Oracle,   Workday   or others   Exhibits an understanding and the market view of multiple GRC use-cases such as Integrated Risk, ESG, SOX, SEC Reporting, ITSM, CMDB   or similar.   Demonstrates experience of leading the delivery teams and key client stakeholders while offering best solutions to clients’ complex business problems   Building and   maintaining   trusted and commercially valued relationships both with clients and internally within the firm      Preferred Skills   Experience of working with Financial Services and non-Financial Services clients across multiple industry sectors e.g., Insurance, Retail, Oil & Gas, Pharmaceuticals, Banking, or others   Proven knowledge of regulatory compliance standards across Indian Companies Act, IFRS, Internal Financial Controls and similar   Proven abilities to deliver risk management and controls management activities including controls design effectiveness, operational effectiveness and self-assessment tests of controls and reporting using technology   Basic understanding of financial accounting principles     Mandatory skill set s:     ServiceNow   Preferred skill sets :     GRC Tech   Years of experience   required :     10 -13 years   Education qualification :     BE   /   B .T ech   CA   MBA         Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills ServiceNow Platform Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Coaching and Feedback, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting {+ 32 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date June 29, 2026