Functional Leader - Quality Assurance

Quality Assurance (QA) Engineer – Conversational AI & Agentic AI Job Overview We are looking for a Quality Assurance (QA) Engineer with 3-7 years of experience in testing, QA, and reporting, specifically within the field of Conversational AI and Agentic AI systems. The ideal candidate will have a strong understanding of standard testing practices and be passionate about ensuring the highest quality standards in AI-driven applications. This role involves validating conversational experiences, AI-powered workflows, autonomous agent behaviors, integrations with external tools and APIs, and ensuring the reliability, safety, and performance of AI systems in production environments.